# Several Deals From One Client Stay Clear With Opportunity Custom Fields

- Link: https://juicycrm.nz/several-deals-from-one-client-stay-clear-with-opportunity-custom-fields/
- Published: 2026-10-28T09:00:00+13:00
- Author: Heidi Wruck

One client can easily mean three jobs. A landlord with three properties, a business
with two sites or a family booking separate services all sit under one contact, 
but each job has its own address, dates and people. Opportunity custom fields give
every one of those deals a place for its own details, and JuicyCRM added a set of
new field types for them.

Repeat clients are the best clients, so it’s worth keeping their work tidy. The 
new fields can also be added as columns in your pipeline list and used in your filters,
so you can pull up deals by the details that matter to you.

## Each Deal Deserves Its Own Details, Separate From the Contact

Here’s a situation that comes up a lot. One of our clients explained it well while
setting up their forms: “you might have more than one opportunity for the same contact,
different property address or whatever, so I made some changes to the form with 
the custom fields to be opportunity related, not contact related.”

That’s exactly the right instinct. Contact fields describe the person. Opportunity
fields describe the deal. When a detail belongs to a specific job, like a site address,
a project date or the team member running it, it belongs on the opportunity.

With each deal holding its own details, you can open any opportunity and see what
that job needs without scrolling through notes or guessing which address goes with
which piece of work. Your team can pick up a deal they haven’t touched before and
understand it straight away.

Picture a builder who is quoting a bathroom renovation and a new deck for the same
homeowner. The person is the same, but the two jobs have different start dates, 
different scopes and possibly different team members leading them. With the details
on each opportunity, both jobs stay clear, and nothing from one gets mixed up with
the other.

## The New Opportunity Custom Fields You Can Add

The new field types are designed around the kinds of details that come with real
deals. Here’s what’s available:

 * **URL fields** hold links and come with domain controls, so you can keep links
   to the places you trust, like your shared drive or quoting tool.
 * **Date & Time fields** hold a date and a time together, with date limits you 
   can set to keep entries within a sensible range.
 * **Rich Text fields** hold formatted notes, so scope details, bullet lists and
   key points stay readable.
 * **User fields** link a deal to one or more team members, which makes it clear
   who is responsible for what.
 * **Checkbox and radio options** can now include images, and radio options can 
   include icons too, so choices are easier to recognise at a glance.

Each of these sits inside the opportunity itself, in the folders you choose. You
can be as simple or as detailed as your business needs.

![The Create custom field panel in JuicyCRM with the new Date and time, Signature,
User, Rich text and URL field types highlighted for an opportunity](https://juicycrm.
nz/wp-content/uploads/2026/10/opportunities-new-custom-field-types-1.png "JuicyCRM")

## Opportunity Custom Fields Work in List View and Filters

A field earns its place when you can find it again, and this part of the update 
makes that easy. The new opportunity custom fields can be added as columns in your
opportunities list view, and you can use them in advanced filters.

That opens up some practical ways to work:

 * You can add a User field as a column to see who owns every deal in your pipeline
   at a glance.
 * You can filter by a Date & Time field to see every job booked for next week.
 * You can filter by a radio option to pull up every deal of a particular type.
 * You can add a URL field as a column so the link to each job’s folder is one click
   away.

So your pipeline becomes something you can sort and slice to answer real questions.
Which deals are with which team member? What’s coming up soon? Which jobs are a 
particular type? The answers are in your list view, without exporting anything to
a spreadsheet.

## Creating Opportunity Custom Fields Takes a Few Minutes

Setting these up is straightforward. Here are the steps:

 1. Go to **Settings > Custom Fields** and select **Opportunity**.
 2. Click **Create field**.
 3. Choose the field type, set its options and pick the folder it belongs in.
 4. Click **Create custom field**.
 5. Open any opportunity and fill in the new field from its **Fields** section.

It’s a good idea to add one or two fields first, use them on a handful of deals 
and see how they feel. You can always add more once your team is comfortable. Start
with the deal detail your team asks about most often, because that’s the field that
will save the most time.

## One Opportunity Custom Fields Setting to Decide Before You Save

There’s one setting that needs a bit of thought up front. When you create a User
field, you choose whether it can hold more than one person. That setting cannot 
be changed after the field is created.

So before you save a User field, picture how your business actually works. Does 
one team member own each deal from start to finish? Then a single person makes sense.
Do deals usually involve a lead and a helper, or a salesperson and an installer?
Then allow multiple people.

If you’re unsure, think about the busiest version of your business, not the quietest
one. A field that allows more than one person still works perfectly well when only
one person is assigned. A field that allows only one person cannot grow with you.

## Getting the Most From Opportunity Custom Fields in Your Pipeline

A few simple habits make these fields far more useful over time:

 * Name each field clearly, so anyone on your team knows what it’s for without asking.
 * Group related fields in the same folder, such as all job details together.
 * Keep the number of fields manageable, because a long form is harder to fill in
   on a busy day.
 * Use date limits and domain controls where a wrong entry would cause a problem
   down the track.
 * Add your most useful fields as list view columns, so the information works for
   you every day.
 * Show your team where the new fields live and what goes in each one before you
   rely on them.

It’s also worth looking at your existing contact fields with fresh eyes. If any 
of them really describe a job rather than a person, such as a property address or
a project start date, they may serve you better as opportunity fields. That’s the
change our client made, and it meant each of their deals could stand on its own.

## Opportunity Custom Fields Turn Your Pipeline Into a Clear Picture

When each deal carries its own dates, links, notes and owners, your pipeline stops
being a list of names and becomes a clear picture of the work in front of you. You
can see what’s happening, who’s on it and what’s coming next, all from one view.

Your team can open any deal and know straight away where it stands.
